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Rogue Valley Transportation District
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    • Umo Card and Mobile App
    • Stored Value and Fare Capping
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  • How To Ride
    • Operating Hours
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    • Way to Go
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TransLink Brokerage

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Translink logo

To Schedule Medicaid Transportation
541.842.2060 | 1.888.518.8160

Have questions about TransLink? Call Us at 1.888.518.8162

TransLink provides Non-Emergent Medical Transportation (NEMT)

to the following organizations:


Jackson Care Connect
JCC Rider Guide (eng)
JCC Rider Guide (sp)
JCC Reimbursement form
JCC Mileage Reimbursement Guide (eng)
JCC Mileage Reimbursement Guide (sp)

Cascade Health Alliance
CHA Rider Guide (eng)
CHA Rider Guide (sp)
CHA Reimbursement form

Oregon Health Authority
OHA Rider Guide (eng)
OHA Rider Guide (sp)
OHA Reimbursement form

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Google Trip Planner

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RVTD Facebook Link
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RVTD Instagram Link
  • How To Ride
    • Operating Hours
    • Bikes On The Bus
    • Frequently Asked Questions
    • Way to Go
    • Reasonable Modification / Accommodation Policy
    • OnBoard Wifi
    • Other Transportation Services
    • Title VI / ADA Information
  • Maps & Schedules
    • See All Schedules
    • Real-Time Passenger Information
    • Alerts
    • Printable Schedules
    • Interactive Route Map
  • Fares & Passes
    • Umo Card and Mobile App
    • Stored Value and Fare Capping
    • Subsidized Pass Programs
  • About
    • History
    • Board of Directors
    • Public Meetings
    • Staff Directory
    • Employment Opportunities
    • Bus Advertising
    • RFP
    • Contact Us
    • RVTD Measure 15-240
General Information

For bus system information by telephone, please call 541-779-2877 or visit the window at our transfer station Monday – Friday from 6:00 a.m. to 6:00 p.m.

Front Street Station address:
200 South Front Street
Medford, OR 97501

TTY/Voice: 7-1-1

Administration

RVTD’s Administrative office is open Monday – Friday from 8:00 a.m. to 5:00 p.m.
101 S Front St.
Medford, Oregon 97501

Telephone: 541-779-5821
Fax: 541-773-2877

TransLink Brokerage

M-F 8:00 a.m. to 5:00 p.m.
239 E. Barnett Road
Medford, Oregon 97501

TransLink Brokerage Call Center
Local Jackson County: 541-842-2060
Toll Free: 888-518-8160
Fax: 541-842-2063
TTY: 7-1-1

Quality Improvement:
Local Jackson County: 541-842-2062
Toll Free: 888-518-8162

Valley Lift Program |
Rogue Valley Connector | Ashland Connector

Paratransit Coordinator: 541-842-2080
Scheduling: 541-842-2050
Fax: 541-842-2063

© 2026 Rogue Valley Transportation District